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Utility Promotes Economic Development with ArcGIS Desktop

American Electric Power (AEP) is uniquely positioned to support business expansion and community development in its service territory which spans 200,000 square miles and provides electricity to parts of 11 US states. The company’s economic development team works with local communities and state agencies to promote economic growth.

AEP recently redesigned its economic development website, aeped.com, which provides analysis on business feasibility to site selectors and companies looking to expand in the utility’s service territory. They used ArcGIS Desktop to create thematic and analytical maps that display a wide range of data. They used the Business Analyst web app to construct drive-time polygons for potential development sites, and to report business and demographic data.

The company's economic development team works closely with local communities and state agencies to promote economic growth. In 2015, the team generated 170 business attraction and retention projects that created 22,500 jobs throughout its service territory.

“Geography is fundamental in economic development,” said Mark James, AEP's vice president of economic and business development. “Economic developers primarily sell location, and our new website makes it easy to see why AEP and our service territory is the best choice for their next expansion project.”

Texas Tornado Damage Assessment Maps Made in ArcGIS Pro

Nine tornadoes blew through northern Texas on December 26, 2015, damaging at least 1,000 homes and buildings, and claiming 11 lives.

The GIS department at Collin County went to work collecting data and making maps to help efforts led by the Texas Emergency Response Team. Through ArcGIS Online, they accessed all of the data collected in the field and information about tornado ratings and paths.

Collin County GIS manager Tim Nolan used ArcGIS Pro to produce maps that illustrate the recovery efforts and display the capabilities of GIS and of his team.

“I found ArcGIS Pro to be quite intuitive even though, as a manager, I do not use GIS every day,” Nolan said. “I could envision the maps I wanted to make and ArcGIS Pro made it easier for me to get there.”

The Collin County Tornado Maps were used by Collin County Homeland Security, Collin County Fire Marshal’s Office, Collin County Sheriff’s Office, Collin County Central Appraisal District, Texas A&M Forest Service, Texas DPS Texas Division of Emergency Management, National Weather Service, Collin County Public Works, and numerous non-profit groups to help with disaster recovery including the American Red Cross and Southern Baptist Disaster Relief.

Field Crews Access Enterprise Information

Norwegian industrial group Lyse Energi operates hydropower and power distribution, district heating, gas distribution, and fiber to the home with Internet and TV services. The company requires secure location awareness for efficient asset management of its networks.

Lyse Energi uses a map portal made possible by ArcGIS Enterprise to provide field crews with up-to-date network maps via a mobile app. Information shared via maps includes utility networks, planned projects, ongoing digging, work orders, customers, and land usage.

The map portal is used by more than half of Lyse Energi’s 1,000 employees. And, more than 100 technicians use the app on a daily basis. Field crews report a daily time saving of up to 30 minutes with the solution due to reduced time spent retrieving information. Faster access to maps also results in less time troubleshooting and improves delivery of power, Internet, and TV.

Spatially Mapping Chick-fil-A Restaurants

Chick-fil-A, the largest quick-service chicken restaurant chain in the United States, has more than 1,800 locations in 44 states and $5 billion in annual sales.

The company implemented ArcGIS on its own infrastructure to maintain its stringent security requirements and keep tight control over business data and applications. This deployment gives Chick-fil-A the flexibility and capabilities of an enterprise GIS cloud solution while maintaining governance over servers, networks, and databases.

The use of ArcGIS Enterprise with portal allows staff to discover, use, and share GIS assets internally. ArcGIS ensures Chick-fil-A can get the right information to the right people across the organization.

For example, Chick-fil-A real estate analysts use ArcGIS to access internal data such as new store locations, sales, and customer survey information. They enhance that data with demographic and psychographic datasets from Esri and other sources.

"We need information, including maps and spatial analytics, to be easily accessed and easy to use," said Chan Lee, senior GIS analyst, Chick-fil-A. "It also needs to provide us with the confidence to make serious, often very expensive decisions. We need a solution that works with web applications as well as on mobile devices in as real time as possible."

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